Wipro off- campus recruitment drive to hire candidates for Digital Workspace Service Desk. Interested candidate can read the details and apply as soon as possible.

About: Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises.

Position: Digital Workspace Service Desk

Location: Across India

Post resume: SetNaukri.com

Experience: Freshers

Qualification: B.Sc/BA/B.Com/BBA/BBM/BMS

Job Description: 

  • Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web.
  • Excellent communication skills required as you will work in International Voice Support.
  • Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
  • Responding in a timely manner to service issues, request, and take care of the complete operations.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Provide support, including procedural documentation & relevant reports.
  • Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services.
  • Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).

Eligibility:

  • Maximum of 3 years of education gap, if any, is allowed between 10th and graduation.
  • Education should be regular full time only in 10th, 12th and Graduation recognized by the Central/State Government of India.
  • All Arrears and backlogs need to be cleared at the time of selection process.
  • Should be an Indian Citizen or should hold a PIO or OCI card, in the event of holding a passport of any other country.
  • Bhutan and Nepal Nationals need to submit their citizenship certificate.
  • Candidates who have participated in any selection process held by Wipro in the last three months are not eligible.

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