Replicon off-campus recruitment drive to hire candidates for Trainee Product Support. Interested candidates can read the details and apply as soon as possible.

About: Replicon is a software company providing cloud time tracking applications including timesheet and expense management software, using SaaS, for automating employee time tracking, project time tracking, expense tracking and resource scheduling.

Position: Trainee Product Support

Location: Bangalore

Post resume: SetNaukri.com

Experience: Freshers

Qualification: B.E/B.Tech/B.Sc/BCA/MCA

Salary: Upto Rs 4 LPA

Job Responsibilities :

  • Would be responsible for monitoring and maintenance for existing integration and automations.
  • Prioritizing and addressing the reported incident based on its severity. Ensuring the stipulated business service level agreement is met.
  • Take ownership of all escalations/queries and work with respective internal stakeholders for ensuring closure.
  • Develop and deploy fixes for minor defects/issues.
  • Being proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.
  • Design and develop integration and automation solutions.
  • Contribute to full life-cycle application development/configuration including user requirements, specifications, design, application configuration, API service design, web services development, testing, documentation, etc.
  • Support in testing activities, including integration testing, end-to-end (business process) testing and UAT.
  • Be an Subject Matter Expert with the ability to discover and demonstrate how effectively our solution can help companies with their business automation needs.
  • Analyze, understand the business process and document in detail.
  • Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis. With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience.
  • Work closely with Implementation Consultants to review customer requirements and develop integration or automation solutions.

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