“McAfee” is conducting a recruitment drive for final year student or recently passed out from their college to hire Graduate Intern Technical. Interested candidate can apply ASAP.
About Company: McAfee, LLC is an American global computer security software company headquartered in Santa Clara, California and claims to be the world’s largest dedicated security technology company. The company was purchased by Intel in February 2011 and became part of the Intel Security division.
Position: Graduate Intern Technical
Job Id: JR0019284
- Act as the first point of contact for corporate/enterprise customers of McAfee.
- Handle real-time voice calls and portal cases and respond in a timely manner.
- Work in a team with assorted expertise.
- Update customers on the progress of their cases on a regular basis.
- Leverage team members’ expertise to deliver resolutions to customers in a timely manner.
- Maintain a friendly, open, approachable, positive attitude.
- Willingness to work in 24×7 rotational shifts (including night shifts) is a must.
- Recent College Graduate.
- Excellent verbal & written communication skills are a MUST.
- Be able to effectively communicate with global customers over phone & email.
- Industry certifications like CCNA, MCSE, S+ will be preferred.
- Basic understanding of Microsoft Windows technology with some exposure to Server operating systems.
- Basic networking knowledge.
- Beginner level knowledge on Linux is preferred.
- Knowledge of computer security procedures and protocol.
- Exposure to security concepts is an advantage.
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|Job Category||Fresher, Graduation, IT Jobs, Junior Technical Engineer, Mcafee|