Epsilon is conducting off- campus recruitment drive to hire candidates  for Senior Client Support Engineer. Interested candidate can read the  details and apply as soon as possible.

About: Epsilon is a global marketing company with offices around the world. For 50 years, we’ve been helping brands improve their marketing, build better customer relationships and find new customers.

Position: Senior Client Support Engineer

Location: Bangalore

Experience: Bachelors / Masters 

Qualification: 5-7 years


  • Self-development by actively seeking new ways to grow and be challenged using both formal and informal development & Training channels.
  • Contribute and plan for efficiency improvements through cross training, Knowledge management, process improvements.
  • Active participation in Org level activities and Employee engagement initiatives
  • Well versed with ITIL Processes and Practices.
  • Hands-on experience working on ITSM ticketing tools like Service-Now, JIRA, BMC Remedy & Others.
  •  Perform periodic audits on quality of tickets w.r.t response & resolution.
  • Unix, SQL & Query writing skills.
  • Good understanding of schedulers & monitoring tools.
  • Familiarity of ETL concepts.
  • Exposure & working knowledge on MS Office tools.


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