Birla Soft off- campus recruitment drive to hire candidates for Product Support Engineer . Interested candidate can read the details and apply as soon as possible.
About: Founded in 1995 by the CK Birla Group, Birlasoft is a multinational Information Technology services provider. It has a global footprint and best-in-class delivery centers in India and China. It mainly operates in the fields of Banking, Manufacturing and Financial Services, Media and Healthcare Industry, and Insurance.
Position: Product Support Engineer
Location: Pune
Experience: Freshers
Qualification: B.E/B.Tech/MCA
Salary: Rs 3.25 LPA
Vacancies: 20 Posts
Eligibility:
- BE/B.Tech, MCA-2019 & 2020 Batch only.
- Specialization IT/CS.
- 60% throughout in education, Ready for signing 2 years of bond.
- Special skills, if any: Complete night shift job, Should be ready for Product support role which includes on call support to US customer.
Responsibilities:
- Issue Solving – Troubleshooting and providing technical resolution on issues reported by customers through tickets, chat or expert mode, for enterprise product suite like SAP Analytics, Business Intelligence, etc.
- Knowledge Transfer – Continuous technical upskilling for self and the peers, documentation of accrued knowledge.
- Additional Tasks.
